Hosting, Market by Market
Web hosting built for Portugal
What actually differs when your order comes from Portugal: the local domains we can register, what your card is charged, the distance to our servers, how tax applies, and which payment methods we still can't accept.
Local Differences
Buying from Portugal, point by point
This isn't a template with the country swapped in. Each line below shifts with where you're ordering from.
Local domain endings
Registering your national ending isn't possible through us at the moment. Live in the EU? Then .eu is available to you on this page.
Prices in your currency
Figures display in EUR; the card is billed in USD. The conversion happens at your bank, which may add a fee of its own.
How far our servers sit
About 10–35 ms for the round trip. Full speed. Putting a server inside your own borders would gain you nothing.
Support on your clock
WET/WEST — the same hours our team keeps. First replies target 2 hours in English, day or night.
Local Endings
What your national ending costs
Numbers pulled directly from our live price list — no rounded estimates.
| Domain ending | Year one |
|---|---|
| .eu | $8.99open to anyone resident inside the EU |
See the full price list — all 65 of the endings on our list, without exception.
Unique to Portugal
Details that apply in this market only
Lisbon answers around 30 ms from London, and the clock there matches ours, so a support conversation happens inside your working day instead of the small hours. Payment is the genuine hurdle in Portugal. Most people lean on Multibanco and MB WAY, and we can take neither. .pt hasn't reached our range yet, and .eu is open to you right now.
Operating in Portugal
Beyond price and ping
The parts of running a site here that a plan comparison never covers.
The one market on our own clock
Every host advertises 24/7 cover, and the phrase means something different in each timezone. From Portugal it means the ordinary thing. You write at eleven in the morning, and the person who picks it up is also sitting at eleven in the morning. First replies target two hours, dropping to one hour when a site is down, and those targets hold overnight as well. Nothing replaces a follow-up question getting answered while you're still at the keyboard.
Invoicing is the other Portuguese specific. Any business selling from here issues invoices through certified software, and when that software runs as a plugin on your own site it piles background work onto every order. Nothing about it calls for unusual hosting. It does mean your store works harder per transaction than an equivalent shop in a market without the requirement.
- WET/WEST lines your working day up with ours, so nobody has to wait overnight for a reply
- Every order your store takes drags background work out of the certified invoicing tooling
- Our checkout can't process Multibanco or MB WAY, and .pt is an ending we don't carry yet
At Checkout
Payment methods that work at checkout, and those that don't
Where our supported methods diverge from your country's habits — flagged up front, not discovered at payment time.
What we accept
Any Visa, Mastercard or American Express card, credit or debit alike, issued in Portugal or anywhere else, provided the issuer has enabled international payments on it. Stripe handles the transaction end to end, so those digits never land on our servers.
Not supported yet
Multibanco and MB WAY are how Portugal settles up online, as standard. Neither works with us. A card is your only route in.
Full detail on payment methods and how we handle currency.
City by City
Nearer to you in Portugal
The same story, told city by city.
Asked and Answered
What customers in Portugal want to know
Does ordering work from Portugal?
Absolutely. Visa, Mastercard and American Express cards issued in Portugal are all accepted, and provisioning fires automatically the second payment clears — no manual approval step, no need to be anywhere near the UK. Prices display in EUR so you can judge the cost; the actual charge reaches your card in USD.
Which payment methods are common in Portugal, and do you accept them?
Here is the honest version rather than the sales one. Multibanco and MB WAY are how Portugal settles up online, as standard. Neither works with us. A card is your only route in. The one method that always works is a card enabled for international payments. Better to know that now than after an hour spent comparing plans.
How fast will pages load for visitors in Portugal?
Our hardware runs in London, roughly 10–35 ms away. Full speed. Putting a server inside your own borders would gain you nothing. For a first-time visitor pulling a cached page, the gap barely registers — an edge node near them can serve it. Where distance does show up is logged-in activity: the WordPress dashboard, a checkout, anything uncacheable, because each of those actions makes the full London round trip. Our infrastructure page breaks down what a CDN speeds up and what it cannot touch.
Will tax be added to an order from Portugal?
Order from inside the EU and VAT may apply. Where it does, the amount is worked out and shown at checkout before a penny leaves your account, so nothing gets bolted on afterwards. Buying as a VAT-registered business? Put in your number and the reverse charge takes care of it.
Do I need a UK address to hold an account?
No. The company running things is British — Vitalcare at Home Ltd, registered in England and Wales under number 15098204, verifiable on the public Companies House register — yet buying hosting involves no residency check and no business-registration check. An order from Portugal processes exactly like one from London.
What happens if the plan doesn't suit me?
Hosting plans give you 30 days to change your mind, reseller plans 7. That is long enough to put a real site live and measure it against your own traffic instead of taking our figures on trust. Still not convinced? Ask for your money back. Domain registrations are the one exception, because the registry bills us the moment a name goes live, which makes them non-refundable.
Run your own test from Portugal
You get thirty days to benchmark it against your real audience. If the numbers fall short, claim your money back.
Browse the plans