Hosting, Market by Market
Web hosting built for Portugal
What actually differs when your order comes from Portugal: the local domains we can register, what your card is charged, the distance to our servers, how tax applies, and which payment methods we still can't accept.
Local Differences
Buying from Portugal, point by point
This isn't a template with the country swapped in. Each line below shifts with where you're ordering from.
Local domain endings
We can't register your national ending just yet — but as an EU resident, a .eu is open to you here.
Prices in your currency
Figures display in EUR; the card is billed in USD. The conversion happens at your bank, which may add a fee of its own.
How far our servers sit
About 10–35 ms for the round trip. Full speed. A server inside your own borders would not improve on it.
Support on your clock
WET/WEST — the same hours our team keeps. First replies target 2 hours in English, day or night.
Local Endings
What your national ending costs
Numbers pulled directly from our live price list — no rounded estimates.
| Domain ending | Year one |
|---|---|
| .eu | $8.99yours to register as an EU resident |
See the full price list — every one of the 65 endings we offer.
Unique to Portugal
The detail that only applies here
Lisbon sits around 30 ms from London and runs on the same clock we do, so a support conversation lands inside your working day instead of the small hours. The real hurdle in Portugal is payment: most people rely on Multibanco and MB WAY, and we can accept neither. .pt is not in our range yet; .eu is open to you.
Operating in Portugal
Beyond price and ping
The parts of running a site here that a plan comparison never covers.
The one market on our own clock
Support cover is advertised as 24/7 everywhere and means something different in every timezone. From Portugal it means the ordinary thing: you write at eleven in the morning and the person reading it is also at eleven in the morning. First replies target two hours, and one hour when a site is down — targets that hold overnight too, but there is no substitute for a follow-up question being answered while you are still at the keyboard.
The other Portuguese specific is invoicing. Businesses selling from here issue invoices through certified software, and where that runs as a plugin on your own site it adds background work to every order. Nothing about it needs unusual hosting; it does mean your store is doing more per transaction than an equivalent store in a market without the requirement.
- WET/WEST puts your working day on top of ours — no overnight wait for a reply
- Certified invoicing tooling adds background work to each order your store takes
- Multibanco and MB WAY cannot be processed at checkout; .pt is not an ending we carry
At Checkout
What checkout accepts — and what it can't
Where our supported methods diverge from your country's habits — flagged up front, not discovered at payment time.
What we accept
Credit or debit cards from Visa, Mastercard and American Express, issued in Portugal or any other country, as long as the card is enabled for international payments. Stripe processes the charge, so card numbers never reach our servers.
Not supported yet
Multibanco and MB WAY — the standard ways Portugal pays online. We support neither, which leaves a card as the single route.
Full detail on payment methods and how we handle currency.
City by City
Nearer to you in Portugal
The same story, told city by city.
Asked and Answered
What customers in Portugal want to know
Does ordering work from Portugal?
Absolutely. Visa, Mastercard and American Express cards issued in Portugal are all accepted, and provisioning fires automatically the second payment clears — no manual approval step, no need to be anywhere near the UK. Prices display in EUR so you can judge the cost; the actual charge reaches your card in USD.
Which payment methods are common in Portugal, and do you accept them?
Here is the honest version rather than the sales one. Multibanco and MB WAY — the standard ways Portugal pays online. We support neither, which leaves a card as the single route. The one method that always works is a card enabled for international payments. Better to know that now than after an hour spent comparing plans.
How fast will pages load for visitors in Portugal?
Our hardware runs in London, roughly 10–35 ms away. Full speed. A server inside your own borders would not improve on it. For a first-time visitor pulling a cached page, the gap barely registers — an edge node near them can serve it. Where distance does show up is logged-in activity: the WordPress dashboard, a checkout, anything uncacheable, because each of those actions makes the full London round trip. Our infrastructure page breaks down what a CDN speeds up and what it cannot touch.
Will tax be added to an order from Portugal?
Ordering from inside the EU may mean VAT applies. When it does, the figure is calculated and shown at checkout before any money leaves you — nothing gets added after the fact. Buying as a VAT-registered business? Enter your number and the reverse charge handles the rest.
Do I need a UK address to hold an account?
No. The company running things is British — Vitalcare at Home Ltd, registered in England and Wales under number 15098204, verifiable on the public Companies House register — yet buying hosting involves no residency check and no business-registration check. An order from Portugal processes exactly like one from London.
What happens if the plan doesn't suit me?
You get 30 days on hosting plans and 7 on reseller plans to change your mind. That is enough time to launch a real site and benchmark it against your own traffic rather than trusting our numbers. Not convinced? Request your money back. The single exception is domain registrations — the registry charges us the instant a name goes live, so those are non-refundable.
Run your own test from Portugal
You get thirty days to benchmark it against your real audience. If the numbers fall short, claim your money back.
Browse the plans