Hosting, Market by Market
Web hosting built for Germany
What actually differs when your order comes from Germany: the local domains we can register, what your card is charged, the distance to our servers, how tax applies, and which payment methods we still can't accept.
Local Differences
Buying from Germany, point by point
This isn't a template with the country swapped in. Each line below shifts with where you're ordering from.
Local domain endings
.de — all of these we register for you directly.
Prices in your currency
Figures display in EUR; the card is billed in USD. The conversion happens at your bank, which may add a fee of its own.
How far our servers sit
About 10–35 ms for the round trip. Full speed. A server inside your own borders would not improve on it.
Support on your clock
CET/CEST — your clock runs an hour ahead of ours. First replies target 2 hours in English, day or night.
Local Endings
What your national ending costs
Numbers pulled directly from our live price list — no rounded estimates.
| Domain ending | Year one |
|---|---|
| .de | $9.99 |
| .eu | $8.99yours to register as an EU resident |
See the full price list — every one of the 65 endings we offer.
Unique to Germany
The detail that only applies here
Frankfurt hosts one of the best-connected internet exchanges in the world, and London to Frankfurt measures about 15 ms, so our origin serves German visitors genuinely fast. We sell .de, and as an EU resident .eu is open to you too. Said without varnish: Germans lean on bank-based payment far more than on cards, and that is exactly where we come up short in this market.
Operating in Germany
Beyond price and ping
The parts of running a site here that a plan comparison never covers.
Germany asks for the paperwork before it asks for the pitch
German commercial sites carry disclosure duties that most other markets treat as optional. A proper Impressum and a privacy notice that names your processors are expected on day one, and the enforcement route is a competitor's lawyer sending an Abmahnung rather than a regulator opening a file. Whatever you build here, budget an afternoon for those two pages.
Our part of that is easy to state: hosting runs in London, we sign a data processing agreement, and the agreement names the London facility so you can copy the location straight into your own documentation. What we cannot fix is the payment habit. German buyers reach for bank rails first, and until our checkout can take them, ordering means using a card.
- Name us as your hosting processor in the privacy notice — the London location is in the DPA, ready to quote
- .de registered directly, and .eu alongside it if you want the pan-European ending as well
- Frankfurt's exchange gives German visitors a short, well-lit path to our London origin
At Checkout
What checkout accepts — and what it can't
Where our supported methods diverge from your country's habits — flagged up front, not discovered at payment time.
What we accept
Credit or debit cards from Visa, Mastercard and American Express, issued in Germany or any other country, as long as the card is enabled for international payments. Stripe processes the charge, so card numbers never reach our servers.
Not supported yet
Plenty of German buyers settle up via SEPA direct debit or through Sofort/Klarna, and our checkout supports neither yet. Cards work normally. If bank-based payment is a must, we are not the fit today.
Full detail on payment methods and how we handle currency.
Asked and Answered
What customers in Germany want to know
Does ordering work from Germany?
Absolutely. Visa, Mastercard and American Express cards issued in Germany are all accepted, and provisioning fires automatically the second payment clears — no manual approval step, no need to be anywhere near the UK. Prices display in EUR so you can judge the cost; the actual charge reaches your card in USD.
Which payment methods are common in Germany, and do you accept them?
Here is the honest version rather than the sales one. Plenty of German buyers settle up via SEPA direct debit or through Sofort/Klarna, and our checkout supports neither yet. Cards work normally. If bank-based payment is a must, we are not the fit today. The one method that always works is a card enabled for international payments. Better to know that now than after an hour spent comparing plans.
How fast will pages load for visitors in Germany?
Our hardware runs in London, roughly 10–35 ms away. Full speed. A server inside your own borders would not improve on it. For a first-time visitor pulling a cached page, the gap barely registers — an edge node near them can serve it. Where distance does show up is logged-in activity: the WordPress dashboard, a checkout, anything uncacheable, because each of those actions makes the full London round trip. Our infrastructure page breaks down what a CDN speeds up and what it cannot touch.
Will tax be added to an order from Germany?
Ordering from inside the EU may mean VAT applies. When it does, the figure is calculated and shown at checkout before any money leaves you — nothing gets added after the fact. Buying as a VAT-registered business? Enter your number and the reverse charge handles the rest.
Do I need a UK address to hold an account?
No. The company running things is British — Vitalcare at Home Ltd, registered in England and Wales under number 15098204, verifiable on the public Companies House register — yet buying hosting involves no residency check and no business-registration check. An order from Germany processes exactly like one from London.
What happens if the plan doesn't suit me?
You get 30 days on hosting plans and 7 on reseller plans to change your mind. That is enough time to launch a real site and benchmark it against your own traffic rather than trusting our numbers. Not convinced? Request your money back. The single exception is domain registrations — the registry charges us the instant a name goes live, so those are non-refundable.
Run your own test from Germany
You get thirty days to benchmark it against your real audience. If the numbers fall short, claim your money back.
Browse the plans