Hosting, Market by Market
Web hosting built for Germany
What actually differs when your order comes from Germany: the local domains we can register, what your card is charged, the distance to our servers, how tax applies, and which payment methods we still can't accept.
Local Differences
Buying from Germany, point by point
This isn't a template with the country swapped in. Each line below shifts with where you're ordering from.
Local domain endings
.de — all of these we register for you directly.
Prices in your currency
Figures display in EUR; the card is billed in USD. The conversion happens at your bank, which may add a fee of its own.
How far our servers sit
About 10–35 ms for the round trip. Full speed. Putting a server inside your own borders would gain you nothing.
Support on your clock
CET/CEST, meaning your clock sits one hour ahead of ours. First replies target 2 hours in English, day or night.
Local Endings
What your national ending costs
Numbers pulled directly from our live price list — no rounded estimates.
| Domain ending | Year one |
|---|---|
| .de | $9.99 |
| .eu | $8.99open to anyone resident inside the EU |
See the full price list — all 65 of the endings on our list, without exception.
Unique to Germany
Details that apply in this market only
Frankfurt runs one of the best-connected internet exchanges anywhere, and London to Frankfurt clocks in around 15 ms, so German visitors get genuinely quick service from our origin. We sell .de, and as an EU resident .eu is open to you as well. Now the unvarnished bit: Germans reach for bank-based payment far more readily than for cards, and bank rails are precisely what we lack in this market.
Operating in Germany
Beyond price and ping
The parts of running a site here that a plan comparison never covers.
In Germany the paperwork gets checked long before the pitch does
Commercial sites in Germany carry disclosure duties that most markets treat as optional extras. A proper Impressum and a privacy notice naming your processors are expected from day one, and enforcement arrives as an Abmahnung from a competitor's lawyer rather than a regulator quietly opening a file. Whatever you build here, set aside an afternoon for those two pages.
Take the payment side first, because that is the bit we cannot mend. Bank rails come first for German buyers, and until our checkout speaks that language, placing an order here means a card. The rest is straightforward enough. Every server involved sits in London, a data processing agreement gets signed, and because that agreement spells out the London facility by name, you can lift the location word for word into your own documentation.
- List us as your hosting processor inside the privacy notice, since the DPA already carries the London location for quoting
- .de registered direct, with .eu available beside it should you want the pan-European ending too
- The exchange at Frankfurt hands German visitors a short, well-lit route through to our London origin
At Checkout
Payment methods that work at checkout, and those that don't
Where our supported methods diverge from your country's habits — flagged up front, not discovered at payment time.
What we accept
Any Visa, Mastercard or American Express card, credit or debit alike, issued in Germany or anywhere else, provided the issuer has enabled international payments on it. Stripe handles the transaction end to end, so those digits never land on our servers.
Not supported yet
A lot of German buyers pay by SEPA direct debit, or through Sofort/Klarna, and our checkout handles neither of those yet. Cards go through as normal. Where bank-based payment is non-negotiable, we are not your fit today.
Full detail on payment methods and how we handle currency.
Asked and Answered
What customers in Germany want to know
Does ordering work from Germany?
Absolutely. Visa, Mastercard and American Express cards issued in Germany are all accepted, and provisioning fires automatically the second payment clears — no manual approval step, no need to be anywhere near the UK. Prices display in EUR so you can judge the cost; the actual charge reaches your card in USD.
Which payment methods are common in Germany, and do you accept them?
Here is the honest version rather than the sales one. A lot of German buyers pay by SEPA direct debit, or through Sofort/Klarna, and our checkout handles neither of those yet. Cards go through as normal. Where bank-based payment is non-negotiable, we are not your fit today. The one method that always works is a card enabled for international payments. Better to know that now than after an hour spent comparing plans.
How fast will pages load for visitors in Germany?
Our hardware runs in London, roughly 10–35 ms away. Full speed. Putting a server inside your own borders would gain you nothing. For a first-time visitor pulling a cached page, the gap barely registers — an edge node near them can serve it. Where distance does show up is logged-in activity: the WordPress dashboard, a checkout, anything uncacheable, because each of those actions makes the full London round trip. Our infrastructure page breaks down what a CDN speeds up and what it cannot touch.
Will tax be added to an order from Germany?
Order from inside the EU and VAT may apply. Where it does, the amount is worked out and shown at checkout before a penny leaves your account, so nothing gets bolted on afterwards. Buying as a VAT-registered business? Put in your number and the reverse charge takes care of it.
Do I need a UK address to hold an account?
No. The company running things is British — Vitalcare at Home Ltd, registered in England and Wales under number 15098204, verifiable on the public Companies House register — yet buying hosting involves no residency check and no business-registration check. An order from Germany processes exactly like one from London.
What happens if the plan doesn't suit me?
Hosting plans give you 30 days to change your mind, reseller plans 7. That is long enough to put a real site live and measure it against your own traffic instead of taking our figures on trust. Still not convinced? Ask for your money back. Domain registrations are the one exception, because the registry bills us the moment a name goes live, which makes them non-refundable.
Run your own test from Germany
You get thirty days to benchmark it against your real audience. If the numbers fall short, claim your money back.
Browse the plans